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Difficult Conversations: How to Discuss What Matters Most: Douglas Stone, Bruce Patton, Sheila Heen, Patton, Bruce, Heen, Sheila, Fisher, Roger, Roger Fisher: 9780553456127: Amazon.com: Books
Passion Planner - Starting a difficult conversation is more than just ' difficult' - it can be uncomfortable, emotional, even scary. Always remember that you have some powerful tools to get you through:
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