Ask PlayStation on Twitter: "We're excited to announce that our PlayStation Live Chat and Social Support will be available once again on Saturdays and Sundays between the hours of 9AM - 6PM
![PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours" PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"](https://preview.redd.it/p6bzmb70k1341.jpg?auto=webp&s=40942eb5e5f44513c6c7686ad03b686bace5127f)
PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"
![Ah yes, support open 24/7 but actually not. Thank you Playstation, for the amazing support. : r/playstation Ah yes, support open 24/7 but actually not. Thank you Playstation, for the amazing support. : r/playstation](https://preview.redd.it/63qn8pq7a2n91.png?auto=webp&s=8497459125d6efae8afdaf93ae15e710fea0d9b9)
Ah yes, support open 24/7 but actually not. Thank you Playstation, for the amazing support. : r/playstation
![Ask PlayStation on Twitter: "@sg468863 Glad to help! If you sent us a picture, unfortunately due to security measures we are not able to see it. Please write down the message so Ask PlayStation on Twitter: "@sg468863 Glad to help! If you sent us a picture, unfortunately due to security measures we are not able to see it. Please write down the message so](https://pbs.twimg.com/media/ElwSizpWMAAKgZ3.jpg)
Ask PlayStation on Twitter: "@sg468863 Glad to help! If you sent us a picture, unfortunately due to security measures we are not able to see it. Please write down the message so
![Asked PlayStation on Twitter to help me because their live chat isn't working, and they promptly direct me to their live chat for help. Really?? [Screenshot] : r/PS4 Asked PlayStation on Twitter to help me because their live chat isn't working, and they promptly direct me to their live chat for help. Really?? [Screenshot] : r/PS4](https://external-preview.redd.it/-ttIRMjBLmggsJJz8-Dbdda36hjUsbdWPILzJIFNhaE.jpg?auto=webp&s=19c5a47cdc9225612f65ae8c0839e98fe47eee79)
Asked PlayStation on Twitter to help me because their live chat isn't working, and they promptly direct me to their live chat for help. Really?? [Screenshot] : r/PS4
![PlayStation Support, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number - PlayStation Universe PlayStation Support, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number - PlayStation Universe](https://www.psu.com/wp/wp-content/uploads/2017/12/playstation-games-2017-1024x576.jpg)